Return Policy
Effective Date: [Insert Date]
Thank you for shopping with WeTax! We strive to ensure your satisfaction with our products and services. Below is our return policy:
Eligibility for Returns
- Returns are accepted within 30 days of purchase.
- Items must be unused, in their original condition, and accompanied by the receipt or proof of purchase.
Non-Returnable Items
- Customized or personalized products.
- Downloaded digital products and services.
- Clearance or sale items.
How to Initiate a Return
- Contact our customer support team at +1 (650) 391-7435 or email us at [Insert Email Address].
- Provide your order number and reason for the return.
Refunds
- Approved returns will be processed within 7 business days after we receive the item.
- Refunds will be credited back to your original payment method.
- Shipping fees are non-refundable.
Exchanges
We only replace items if they are defective or damaged. For exchanges, contact us at +1 (650) 391-7435.
Shipping Returns
You will be responsible for paying your own shipping costs for returning your item. We recommend using a trackable shipping service.
For additional questions or concerns, please reach out to us.